iPonic 624 DISM Troubleshooting

THIS PRODUCT HAS BEEN DISCONTINUED AND REPLACED BY THE PEARL CONTROL SYSTEM.

https://link4controls.com/link4_controllers/

Please view the sensor troubleshooting video and view these steps in resolving your sensor reading, mapping, error issues

Try Unplugging and Plugging back in Sensor Cord, and try swapping from room to room.  if you have other controllers try plug and play.

Try Doing Soft Reset

Check Sensor Mapping and make sure they are as follows:

Check Sensor Wiring and make sure Wires are snug and tight and make sure the Blue relays securing the wiring is snug against the Main PCB

 

Make sure there is NO Excessive Heat in or around controller.  If There is, try opening panel door and allow controllers PCB on back of door to have a little distance from High Voltage Wiring in panel.

Make sure the Sensor Wiring Path is away from High Voltage Lines or Equipment that may cause interference.

If Sensor wiring is going thru walls or along walls, make sure there not going thru with cords or power lines that may cause interference.

Make sure your ballasts have RFI reducing Chokes on them?

Do Not cut Sensor Wire - and Try to Extend - Use Link4 approved Extension Cables.

Meter power supply and make sure its 12+ vdc, you can also try a different circuit, and see if this resolves problem.

 

 Re-position DISM Sensor Module from its Present Location do direct connect with sensor without extension cables and see if problems persist.

 You can also restore the controller to factory defaults - see if problem persists.

 Check Your Firmware and make sure it is current.

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