iPonic 624 - DISM Sensor Troubleshooting

iPonic 624 - DISM Sensor Troubleshooting

THIS PRODUCT HAS BEEN DISCONTINUED AND REPLACED BY THE PEARL CONTROL SYSTEM.
https://link4controls.com/link4_controllers/
Please view the sensor troubleshooting video and view these steps in resolving your sensor reading, mapping, error issues

iPonic DISM Troubleshooting Video


Try unplugging and plugging back in sensor cord, and try swapping from room to room, if you have other controllers try plug and play

Try Doing Soft Reset

Check Sensor Mapping and make sure there mapped correctly

Check sensor wiring and make sure wires are snug and tight and make sure blue relays securing the wiring is snug against the Main PCB

Make sure there is NO Excessive Heat in or around controller.  If There is, try opening panel door and allow controllers PCB on back of door to have a little distance from High Voltage Wiring in panel.

Make sure the Sensor Wiring Path is away from High Voltage Lines or Equipment that may cause interference.

If Sensor wiring is going thru walls, make sure there not going thru with cords or power lines that may cause interference.

Do Not cut Sensor Wire - and Try to Extend - Use Link4 approved Extension Cables.

Make sure your ballasts have RFI reducing Chokes on them?

Meter power supply and make sure its 12+ vdc, you can also try a different circuit, and see if this resolves problem.

Re-position DISM Sensor Module from its Present Location - see if problems persist.

Try switching on and off outputs and see if this changes the state of the sensor issue

You can also restore the controller to factory defaults - see if problem persists.

 

Check Your Firmware and make sure it is current.
If failures still persist, please contact support with your findings from this troubleshooting process.

    • Related Articles

    • iPonic 614 - DISM Sensor Troubleshooting

      THIS PRODUCT HAS BEEN DISCONTINUED AND REPLACED BY THE PEARL CONTROL SYSTEM. https://link4controls.com/link4_controllers/ Please view the sensor troubleshooting video and view these steps in resolving your sensor reading, mapping, error issues Make ...

    • iPonic 614 DISM Troubleshooting

      THIS PRODUCT HAS BEEN DISCONTINUED AND REPLACED BY THE PEARL CONTROL SYSTEM. https://link4controls.com/link4_controllers/ Please view the sensor troubleshooting video and view these steps in resolving your sensor reading, mapping, error issues iPonic ...

    • iPonic 624 DISM Troubleshooting

      THIS PRODUCT HAS BEEN DISCONTINUED AND REPLACED BY THE PEARL CONTROL SYSTEM. https://link4controls.com/link4_controllers/ Please view the sensor troubleshooting video and view these steps in resolving your sensor reading, mapping, error issues Try ...

    • iPonic 624 Understanding

      THIS PRODUCT HAS BEEN DISCONTINUED AND REPLACED BY THE PEARL CONTROL SYSTEM. https://link4controls.com/link4_controllers/ Here are a few starter videos to get you understanding the layered programing of the iPonic Controller. iPonic 624 Overview & ...

    • iPonic 624 Manual

      THIS PRODUCT HAS BEEN DISCONTINUED AND REPLACED BY THE PEARL CONTROL SYSTEM. https://link4controls.com/link4_controllers/ Here are a couple of video links to get to iPonic 624 Training Videos. iPonic Essential Training ...