iPonic DISM Troubleshooting Video

 Make sure your sensor is properly mapped

 

Check the Wiring of the Sensor to the PCB that’s located on the backside of the iPonic Front Screen.

Make sure there is NO Excessive Heat in or around controller.  If There is, try opening panel door and allow controllers PCB on back of door to have a little distance from High Voltage Wiring in panel.

Make sure the Sensor Wiring Path is away from High Voltage Lines or Equipment that may cause interference.

If Sensor wiring is going thru walls or along walls, make sure there not going thru with cords or power lines that may cause interference.

Make sure your ballasts have RFI reducing Chokes on them?

Meter power supply and make sure its 12+ vdc, you can also try a different circuit, and see if this resolves problem.

 Re-position DISM Sensor Module from its Present Location do direct connect with sensor without extension cables and see if problems persist.

 You can also restore the controller to factory defaults - see if problem persists.

 Check Your Firmware and make sure it is current.

 if failures still persist, please contact support with your findings from this troubleshooting process.